FAQ – Your questions, our answers
Water is a complex and variable element – it varies in composition, mineral content, pH, conductivity, temperature and flow behaviour depending on region and use. There are therefore no universal answers, only individual solutions.
If your question is not answered in our Frequently Asked Questions (FAQ), we will be happy to help you personally.
How can I tell if Sialex®️Ring is working?
During the 4-week trial period, you may notice visible changes in several places.
1. Limescale becomes softer and easier to remove
Normally, evaporated water causes stubborn limescale deposits that are difficult to remove. With the Sialex®️Ring, however, the limescale remains looser and less sticky.
In areas such as shower heads, aerators, toilet bowls and taps, limescale is much easier to remove with a damp cloth.
Water outlets remain clear for longer as loose limescale particles are simply flushed out the next time water is used.
2. Less limescale on surfaces
Test the effect on mirrors, tiles, shower walls or taps:
Clean the surfaces at the start of the trial.
Spray them with a little water and let it evaporate overnight.
The next day, the limescale should be easier to remove by hand or with a damp cloth – you will notice the difference.
3. Water feels softer
Although the measured water hardness remains the same, the water can feel softer and more pleasant – especially when washing your hands and showering*.
* Perception may vary depending on the source water.
4. Use less detergent, shower gel and cleaning products
Treated water disperses detergents and cleaning products better, so you need less to achieve the same cleaning performance.
This is particularly noticeable in the lather:
Showering and shampooing lathers faster.
In the washing machine or dishwasher, a reduced amount of detergent is often enough to achieve the same cleaning result.
Our tip: gradually reduce the amount of fabric softener, shower gel, shampoo and chemical limescale removers you use – and test the optimal dosage.
5. Less stubborn limescale in kettles & boiling water appliances
Limescale tends to build up in appliances that use high temperatures (e.g. kettles).
With Sialex®, the limescale remains looser, so deposits can be reduced.
Tips for keeping your kettle clean:
Pour out the remaining hot water immediately after use.
Then fill the kettle with 2 cm of cold water and let it stand.
This will cool the kettle and loosen any limescale deposits.
Before the next boil, pour out the cold water and briefly wipe the base with a sponge.
This will keep your kettle free of stubborn limescale for years to come – without the need for chemical descaling agents!
Where and how is Sialex®️Ring installed?
Recommended installation position
For domestic use, the Sialex®️Ring should ideally be installed directly behind the water meter. This ensures optimum distribution of the physical effect throughout the domestic water system.
Important installation instructions
The ring can be installed on any pipe material – metal, plastic or mixed installations.
Preferably the ring should be installed on metal pipes, if present.
Electrical power sources should be at least 50 cm away to avoid possible discharge of the ring.
Please refer to the detailed installation instructions supplied with the product.
Maintenance and consumables
No consumables required – Sialex®️Ring operates without electricity, regeneration salts or filters.
Maintenance free – No regular maintenance is required.
Durable & Reliable – There are no wearing parts to replace.
Install once – benefit for life.
How many rings do I need in my home?
For domestic use, one Sialex®️Ring (‘Classic’) is usually sufficient. This is installed directly behind the water meter on the main pipe and can control the entire water system from there.
For larger buildings or more complex installations, it may be necessary to use additional or more powerful rings – especially if there are several main pipes or widely ramified piping systems.
Do I need to have Sialex®️Ring installed by a professional?
No, professional installation is not required.
✔ Installation – If you wish, we can install it for you.
✔ Easy self-installation – The Sialex®️Ring can be easily installed by yourself thanks to the detailed installation instructions provided.
✔ No need to cut into the water pipe – No need to disconnect the pipe, no need to rebuild, the ring is simply placed around the pipe.
Installed in minutes – No hassle and no extra cost.
Does Sialex®️Ring affect water quality or health?
No, the Sialex®️Ring does not change the chemical composition of the water.
✔ All minerals are retained – no important ingredients are removed.
✔ No additives or chemicals – the water remains natural and unchanged.
✔ Complies with the Drinking Water Ordinance (TVO) – still safe for drinking and everyday use.
Some customers also report a subjective improvement in taste. However, this is individual and not measurable.
Healthy water – unchanged, but with noticeable benefits.
Can Sialex®️Ring lose its effectiveness?
No. The Sialex®️Ring is durable and maintenance free. The physical vibrations that reduce limescale deposits and prevent them from forming again are permanently stored in the material.
🔹 Scientific evidence and many years of experience confirm the effect – even after 8-10 years the Sialex®️Ring has been shown to be fully effective.
🔹Physically based – works through effects such as harmonic resonance, phonons and interference.
🔹Material with high storage capacity – The ring is made from aluminium with a silicon content, a proven semiconductor material also used in electronics.
If, after many years, you find that limescale deposits are becoming more difficult to remove, the Sialex®️Ring can be regenerated in our factory and ‘recharged’ with new vibrational energy. It will then continue to work reliably for many years to come.
Durable, efficient and regenerative – a sustainable solution for your water treatment.
How much does the Sialex®️Ring cost?
The Sialex®️Ring for an apartment or 1-3 family house (up to DN32 / 1 ¼’ pipe diameter) costs €625.00 incl. 19% VAT.
✅ One-off purchase cost – no ongoing fees
✅ No additional costs for installation, consumables or maintenance
✅ Permanent effect without electricity or chemicals
One time investment – long term benefits.
How can I tell if Sialex®️Ring is working in my industrial plant?
The effectiveness of Sialex®️Ring is tailored to your specific operating conditions. Each industrial plant is unique, which is why close coordination between you and our team is essential.
🔹Customised analysis before installation
Before installation, our experts will work with you to develop a customised solution that takes into account factors such as water temperature, ingredients, pipe lengths and operating processes.
🔹Clear expectations & measurable results
The effects of the Sialex®️Ring can be monitored using specific control parameters, including
✔ Extended maintenance intervals
✔ Reduced downtime
✔ Improved energy efficiency
✔ Reduction of limescale deposits and rust
🔹Testing & project planning
We offer you the opportunity to test the Sialex®️Ring in real conditions as part of a trial. We will work with you to develop an initial project plan that is tailored to your facility.
Can the Sialex®️Ring reduce existing scale in pipes?
Yes, the Sialex®️Ring helps to gradually break down existing limescale deposits.
🔹Existing limescale is gradually dissolved and washed out of the pipes by the normal flow of water.
🔹New limescale deposits are prevented because the limescale remains in the water in a less adhesive form and no longer adheres to pipe walls or equipment.
This process is continuous and chemical-free, improving the long-term efficiency of pipes, heat exchangers and water-bearing systems.
Where should Sialex®️Ring be installed and how many are needed for my system?
The optimum positioning of Sialex®️Ring depends on the specific conditions of your plant. Industrial plants vary greatly in terms of water flow, pipe materials and operating conditions, so customisation is essential.
🔹Individual site assessment
The exact installation position will be determined based on your operational requirements and plant structure. A prior analysis of the conditions is recommended to achieve the best possible effect.
🔹Be aware of electrical voltage sources
To avoid possible discharge of the ring, electrical power sources should be at least 100 cm away. Detailed installation instructions can be found in our industrial installation guide in the download area.
🔹Use multiple rings for optimum performance
Many industrial applications require the use of multiple Sialex®️ rings at critical points, especially in complex piping systems or systems with high flow velocities and voltage influences.
Do I need an external power supply?
No, Sialex®️Ring works completely without electricity.
✔ No energy consumption – no running costs
✔ Independent of power sources – no wiring or electrical installation required
✔ Reliable and maintenance free – easy to install and long lasting benefits
The Sialex®️Ring uses a physical principle for water treatment that requires no external power supply. Efficient, sustainable and economical.
Is the Sialex®️Ring suitable for all pipe materials and water hardness?
Yes, the Sialex®️Ring can be used with any water hardness – even the extremely high hardness levels often found in industrial applications.
✔ Proven performance – successfully used nationally and internationally, even in the upper hardness range.
✔ Suitable for all pipe materials – whether metal, plastic or mixed installations.
✔ Recommended installation on metal pipe where available to ensure optimum performance.
For detailed information on optimum positioning in industrial systems, please refer to our industrial installation guide.
Does the Sialex®️Ring require maintenance or replacement?
No, the Sialex®️Ring is completely maintenance free and does not require spare parts or regular maintenance.
✔ No maintenance required – once installed, the ring works permanently and reliably.
✔No wearing parts – there are no components to replace over time.
✔ Durable and efficient – the Sialex®️Ring will work for many years.
Simply install and enjoy the benefits for years to come – with no additional costs or maintenance.
Can a Sialex®️Ring wear out?
No, the Sialex®️Ring does not lose its effectiveness because the physical vibrations are permanently stored in the material.
✔ Long-lasting – customer feedback and over 20 years of experience show that the Sialex®️Ring continues to work reliably after 8-10 years.
✔ Based on physical principles – the effect is based on phenomena such as harmonic resonance, phonons and interference.
✔ Material with high storage capacity – the ring is made from aluminium with a silicon content, known as a semiconducting material.
If, after many years, you find that limescale is adhering more firmly, the Sialex®️Ring can be regenerated in our factory and ‘recharged’ with new vibrational energy. It will then work reliably for many more years.
What are the running costs?
None – Sialex®️Ring has no running costs.
✔ No electricity consumption
✔ No need for regeneration salts or chemicals
✔ No filter changes or spare parts required
After the initial purchase there are no further costs for maintenance or consumables. The Sialex®️Ring remains permanently effective and maintenance free – an economical and sustainable solution for your business.
Is the Sialex®️Ring explosion proof and suitable for sensitive areas?
Yes, the Sialex®️Ring can be used in hazardous and sensitive areas.
✔ No electrical power source required – internal or external
✔ No use of chemicals – no reactive substances or hazardous components
✔ No moving parts – no risk of sparking or mechanical wear and tear
As the Sialex®️Ring works purely physically, there are no potential sources of danger that could affect hazardous areas or sensitive industrial equipment.
Does the Sialex®️Ring require skilled personnel to install?
No, the Sialex®️Ring can be installed without a plumber or electrician.
✔ No need to disturb the pipe work – no disconnection or structural changes required
✔ Installation without production stoppage – can be easily installed during operation
✔ Quick and easy installation
Recommendation for industrial applications:
For industrial applications, we recommend that the installation is carried out by Phoenix Ring Manufaktur or an authorised partner. This will ensure that the ring is optimally positioned to achieve the best possible effect.
How much does Sialex®️Ring cost for an industrial application?
As each industrial application is unique, we cannot quote a fixed price. Costs vary depending on the application, size of the plant and specific requirements.
Individual price request:
✔ Contact us at info@sialexring.de with details of your application and industry.
✔ If necessary, we will carry out an on-site inspection to determine the optimum solution for your plant.
✔ Once all the relevant factors have been agreed, you will receive a tailor-made quotation.
Important: The purchase of the Sialex®️Ring is a one-off investment – there are no additional costs for installation, consumables or maintenance.
Does the Sialex®️Ring affect the health or chemical composition of the water?
No, the Sialex®️Ring does not alter the chemical composition of the water.
✔ All minerals are retained – no important ingredients are removed.
✔ No chemical additives – the water remains natural and unaltered.
✔ Complies with the Drinking Water Ordinance (TVO) – using Sialex®️Ring has no negative impact on water quality.
The water can still be drunk without restriction and used in all industrial processes.
Contact us for more information about its use in your company.
